The Last Snow-Globe Repairmen

I found the following article, which I am including with excerpts below. I was not aware that it was so difficult to find someone to repair your snow globe. I wanted to post this article incase others who love collecting snow globes, came by and also were not aware of this man.  

I have one snow globe, a small one that my mother-in-law gave us, that had the glass part broken by one of our cats. This is why, now, I keep them in my office at home with the door shut. I suppose to a cat, it is like watching fish swim in a fish tank… just too irresistable not to touch.

I am still trying to work on getting my pictures to upload from my camera… my computer just doesn’t seem to want to see that there are pictures there to be uploaded. Once I do, then I will share my snow globes with you. So, for now, please enjoy this article and check back again to see my collection. 

The Last Snow-Globe Repairmen

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Small piles of debris sit in a neat row on the counter. Once-tidy scenes under glass just a shake away from a magical blizzard are now no more than rubble. In one pile, a miniature pink fairy lay like a fallen soldier in the snow atop a black base; in another, tiny pieces of broken birds and snowmen. Some bases are disemboweled, their musical movements yanked out and set to the side…

…He reaches behind him into a recently arrived box from Oregon and pulls out a letter. “You know, every one comes with a letter,” says Heibel, 74. “I get the most wonderful letters.”

Each tells a story:

“My father was a pilot in the war…”

“My sister gave this to me…”

“It’s part of my dead son’s collection…”

“My mother’s wedding present 50 years ago…”

Many are confessionals about how the snow globes ended up here.

“Most of the time they’re dropped,” Heibel says.

He grabs a shattered hummingbird.

“I can’t remember what happened here, but I’m supposed to replace the broken bird with something similar,” he says. With twinkling eyes and a mischievous grin, he holds up a perfect duplicate.

“I had it…”

…”For years, I bought the leftovers of the San Francisco Music Box Company,” he explains. The company, which has since filed bankruptcy, had offered customers a lifetime warranty on their snow globes and music boxes. When they broke or stopped working, customers could return them for new ones. “I got all the returns,” Heibel says. The collection supplies the figures, scenery and movements to fix the pieces. He uses water that is specially treated and sanitized so it doesn’t turn green…

…Heibel is one of the last snow-globe repairmen in the country. His busy time runs through January because snow globes received as presents get broken, sometimes by visiting grandchildren.

“Snow globes aren’t toys, but it’s nearly impossible not to touch them,” he says.

~ by truthoughts on May 17, 2008.

13 Responses to “The Last Snow-Globe Repairmen”

  1. How can I contact him? My roommates snowglobe got broken and it was a very sentimental and irreplaceable gift. Please, if you know anyone in or around San Francisco that can replace the globe, can you please let me know? The rest is fine, it’s just the globe that shattered… Thank you!!

  2. Natalie,

    I am sorry to hear about your roomate’s snowglobe. I found an article that gives some information regarding contacting Dick Heibel with Heibel Craftworks (the man in the article).

    Typically, the cost is $15 to $36.

    Ship or deliver your broken snow globe to:

    Heibel Craftworks
    953 Summerfield Dr.
    Northfield, MN 55057

    For more information call Dick Heibel at 1-507-645-4571.

    Though he is in MN, he receives snowglobes from around the world. If nothing else, maybe you can give him a call and see if he knows of someone around your area. Good luck with your search and I hope that it works out for you. Let me know how it goes. Thank you for your comment and I hope that this information helps.

    Sincerely,
    Alison (Truthoughts)

  3. Is there anyone in New England who does this?

  4. Alice,

    Thank you for your comment. I am sorry to say that I have not heard of anyone repairing snowglobes in New England. I am not sure of what the shipping costs would be to send it to Dick Heibel in MN, but apparently he has quite the reputable company. If you can swing it for the shipping, I would definitely send it his way. Give him a call, maybe he knows of someone near you. Let me know if you do find someone in New England and I will post their info here so others can utilize that. Thank you again Alice for your comment and good luck on your search.

    Sincerely,
    Alison (Truthoughts)

  5. Thanks for posting this article. I have a Vintage Christmas Snowglobe, thats rather large, and I loove, and I have been trying to find someone who can replace the water inside, as its starting to get cloudy. I live in Illinois, and not surprisingly, I havent been able to find anyone in this state that can do this! I might have to send it to Mr. Heibel if I can’t find anyone local. I’m just leery about having to mail it to someone. But I don’t know what other option I have…..

    Camille

  6. Camille,

    Thank you for your comment. I completely understand your hesitation on mailing it. If it comes to that, just try to look at it as though you are ordering one online and they are just shipping it to you. I do hope that you can find someone in your area, but if not, I hope you have peace about shipping it. Just know that Mr. Heibel has been doing this for years and he seems to have a lot of happy customers. Make sure to ship it through a company that you feel more comfortable with… no offense to the PO, but I would probably trust in this case a FexEx or UPS, etc. Take a picture of it before you send it and it wouldn’t hurt to get insurance on it. Please let me know how it turns out. I wish the best!

    Alison

  7. I live in Milwaukee, WI. Anyone know of someone closer? If not, thanks, i’ll send to this fine gentleman.

  8. Alison,

    Good news to share!!!! I took your advice and sent my snowglobe to Mr. Heibel, and I got it back a few days ago, and he did a fantastic job! I was so nervous about sending it away to someone, but I had no other choice. I got it back within 2-3 weeks or so, and it looks better than I hoped it would. For anyone who needs to get a snowglobe repaired in someway, I totally recommend him. My snowglobe was in perfect working condition, but the water had begun to turn cloudy. Now the inside is crystal clear, and it has new fresh snow inside, and lots of it. It looks beautiful. Thanks sooooo much for posting this article!!

    Camille

  9. Camille,

    I am soooooooooooo happy that you are so very pleased with the results =D Thank you very much for posting your result here so that people will know not to worry. I really appreciate it and I am sure those who read your comment will be greatful too. May you have many years of pure enjoyment with your beautifully restored snowglobe =D

    Alison

  10. Allison,
    You sound like such a sweet person and very genuine. In all of the chaos in the US and in the world right now, it is very refreshing to hear and see websites like this and someone who sounds and seems very sweet. My daughter loves snow globes, and I am trying to start her a nice collection. Thanks for the info–and a breath of fresh air!
    Kristy

  11. Kristy,

    Wow! Thank you so very much for your extremely kind words =D I cannot tell you how much that means to me. You have truly encouraged me and I am really grateful!

    I hope that your daughter enjoys the collection you will have for her. There is just something surreal about snowglobes. When life gets crazy as it does for everyone, looking into a snowglobe triggers the imagination of the “ideal world” and brings the “kid” out of us.

    Thank you again for your wonderful comment Kristy. Please let me know how your daughter likes her snowglobes =D I look forward to hearing back from you.

    Alison

  12. Alison

    I had heard there was someone out there that repaired snow globes. My son’s globe has been broken since he was a little boy, but he kept it just the same. I can’t wait to fix it for him for he is now in college and still loves the snow globe and what it means to him. Thanks for your blog. PS I love your pictures of your kitties!!

    • Pam,

      Thank you for your kind words. I hope everything works out with your son’s snowglobe. What does it look like? I am sure your son will be touched beyond words :-)

      Sincerely,
      Alison

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